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Culture Over Structure: Why Claudia Toussaint Made People Xylem’s True Engine

Claudia Toussaint, Chief People and Sustainability Officer at Xylem, has redefined how a global enterprise can merge culture, purpose, and operational excellence. Steering the integration of Xylem and Evoqua Water Technologies, she made culture—not structure—the foundation of the company’s operating model transformation. She championed transparency among leaders, built trust through open dialogue, and emphasized aligned behaviors over rigid processes…

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From Startup Bets to IPO Wins: Ryan King Shapes Chime’s Future

“I figured it’d be fun, we’d learn some stuff, and build something new. But odds were, it wouldn’t work out.” That’s how Ryan King describes the leap that led him to co-found Chime, now one of the largest and fastest-growing players in the U.S. challenger banking space. Today, as Chime’s Chief Technology Officer, King oversees an engineering organization of more than 250 people, focused on creating the technology and platforms that help millions of Americans improve their financial health…

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More Than Groceries: Dani Dudeck Positions Instacart as a Household Essential

Dani Dudeck has built her career on recognizing the right moment to join a brand and scaling its story from the inside. As Chief Corporate Affairs Officer at Instacart, she leads communications, social impact, policy, and government affairs, guiding the company’s message to consumers, partners, and policymakers. Joining Instacart in 2018 when it had roughly 800 employees, she saw first-hand its potential to transform grocery shopping into a time-saving essential for millions of households..

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Designing for Developers: KP Saravanan Elevates Chargebee’s Integration Experience

KP Saravanan, widely known as KPS, approaches technology with a rare precision driven by the belief that product requirements should dictate technical choices, not the other way around. As Co-Founder and Chief Technology Officer of Chargebee, he has shaped the subscription billing platform’s architecture with a singular focus on clarity, efficiency, and user experience…

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Code Meets Commerce: Surabhi Gupta Unlocks Klaviyo’s Predictive Edge

For Surabhi Gupta, building transformative technology starts with data. As Chief Technology Officer at Klaviyo since September 2024, she has been steering the Boston-based marketing automation platform toward even greater use of its vast data foundation. Drawn by the company’s deep commitment to unifying and harnessing customer information, Gupta sees limitless potential in applying AI to help marketers anticipate the next best action…

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Beyond the Finish Line: Chris Urmson’s Measured Path to Driverless Tech at Aurora

Chris Urmson, Co-Founder, CEO, and Chairman of Aurora, has built the company with a focus on scale before product launch, an approach shaped by the complexity of autonomous driving technology. He believes that achieving safe, reliable self-driving requires assembling a strong organization early, with the right technical expertise, partnerships, and operational discipline…

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Serving Success: How Kelly Esten Powers Restaurants Through Technology

As Chief Marketing Officer at Toast, Kelly Esten leads a mission to give operators, employees, and guests the tools they need for better hospitality. Her approach is rooted in understanding the realities of the restaurant floor where speed, connection, and efficiency determine success. Whether it’s simplifying marketing for owners who “love hospitality, not marketing,” or building rugged hardware suited to a kitchen’s chaos, Esten’s work centers on solving problems that make a real difference…

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5 Million Trees: Carrier’s Commitment to a Cooler, Healthier Planet

Carrier Global Corporation, a provider of intelligent climate and energy solutions, has announced a partnership with the Arbor Day Foundation, a tree-planting nonprofit organization, to plant 5 million trees by 2030. The initiative, titled “For the Air We Breathe, For the World We Share,” aims to promote sustainability by using nature-based solutions to improve air quality and help reduce energy use…

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More Than Metrics: Mark McClain Champions Human-Centered Growth at SailPoint

Mark McClain, CEO and Co-Founder of identity security leader SailPoint, didn’t set out to be an entrepreneur. He once envisioned retiring from a corporate career at IBM or HP, but found himself drawn to smaller companies where building strong teams took priority over climbing ladders. Today, McClain is known for championing a distinctly human approach to leadership…

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Built for Buyers: Jeremy Wacksman Personalizes Zillow’s Real Estate Tools

“It really has always been about the customer.” That principle has guided Jeremy Wacksman since the day he joined Zillow in 2009 and it continues to drive the company under his leadership as CEO. From launching the Zestimate to building out Zillow’s mobile-first tools, Wacksman helped transform how people shop for homes online. Now, his focus is on building a real estate “Super App,” where consumers can book a tour, apply for a loan, and chat with their agent—just as easily as ordering dinner or booking a ride…

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