Serving Success: How Kelly Esten Powers Restaurants Through Technology
As Chief Marketing Officer at Toast, Kelly Esten leads a mission to give operators, employees, and guests the tools they need for better hospitality. Her approach is rooted in understanding the realities of the restaurant floor where speed, connection, and efficiency determine success. Whether it’s simplifying marketing for owners who “love hospitality, not marketing,” or building rugged hardware suited to a kitchen’s chaos, Esten’s work centers on solving problems that make a real difference…


