Building Software Right: Erik Troan’s People-First Engineering Style at Pendo.io
For Erik Troan, giving people the room to think and the support to act is at the core of how great software gets built. As Chief Technology Officer at Pendo.io, Troan leads a 110-person product engineering team, overseeing everything from architecture to deployment and monitoring. But rather than command decisions from the top, he focuses on building the right environment for smart decisions to surface. “If I’m making a decision, there’s probably something wrong,” he says…