Chime has announced three executive promotions to support its continued expansion. Mark Troughton has been promoted to President, Janelle Sallenave to Chief Operating Officer, and Vineet Mehra to Chief Growth Officer. These leaders have played key roles in Chime’s growth, including the launch of MyPay and Chime Card, AI integration, and strengthening brand momentum.
CEO and Co-Founder Chris Britt said, “Mark, Janelle, and Vineet embody Chime’s core spirit – they build outstanding teams that take ownership, move quickly, and drive results every day. These promotions speak to Chime’s continued momentum as we deepen our impact on the financial lives of millions of members and build a generational company.”
Troughton, formerly COO, has overseen risk, customer experience, corporate, and business development functions, including managing Chime’s bank partnerships and developing the enterprise channel. Sallenave, previously Chief Experience Officer, led the integration of AI across member support channels, doubling satisfaction scores between 2022 and 2025. Mehra, in his prior role as CMO, elevated Chime’s brand recognition and guided the launch of Chime Card. In their new roles, Troughton will guide strategy and partnerships, Sallenave will oversee operations and AI initiatives, and Mehra will lead growth, marketing, and member engagement efforts.