Marketing That Listens: Chris Koehler Deepens Customer Focus at Twilio
For Chris Koehler, marketing isn’t confined to its own lane—it’s a connective force that must align deeply with product, sales, and, most importantly, the customer. As Chief Marketing Officer at Twilio, Koehler focuses on building a strategy rooted in empathy, data, and business value. He draws on nearly 20 years of experience in customer engagement and marketing technology to position Twilio’s platform for meaningful personalization at scale…