In this episode, we speak with Skylar Elisberg, President of ThrivePass, a rapidly growing technology company that empowers clients and their employees through personalized benefits and data-driven insights…
At the heart of Zendesk’s evolution into an AI-first customer service company is Tom Eggemeier, the company’s CEO. Under his guidance, Zendesk has introduced the Resolution Platform, an AI-driven system designed to resolve customer issues swiftly and effectively. Eggemeier has overseen the rollout of AI tools now used by more than 10,000 businesses globally, helping organizations resolve support issues faster while preserving the human connection customers expect…
Before the sun rises over Washington, D.C., Lydia Stone has already logged hours across time zones, aligning global teams and making sure Chargebee’s financial heart beats smoothly. As Chief Accounting Officer, Stone’s leadership has been pivotal in scaling the company’s finance function as it supports customers in over 227 countries. Since joining in 2021, she’s helped solidify Chargebee’s position as a leading revenue growth platform, used by global brands like Toyota, Calendly, and Pret a Manger…
