Amit Zavery understands that enterprise software success isn’t about the complexity of AI models—it’s about the value they deliver. At the helm of ServiceNow as President, Chief Product Officer, and Chief Operating Officer, he is focused on three core priorities: ensuring the company builds the right solutions, delivers tangible business impact, and continuously innovates before disruption occurs. With agentic AI reshaping enterprise workflows, he is spearheading ServiceNow’s mission to seamlessly integrate AI into its platform, allowing businesses to automate complex processes without getting lost in technical intricacies. His leadership is pivotal as ServiceNow expands its AI capabilities, ensuring that the technology is action-oriented and truly end-to-end.
Born and raised in India, Zavery pursued a career that would place him at the intersection of technology and business transformation. He earned a bachelor’s degree in electrical and computer engineering from The University of Texas at Austin, followed by a master’s degree in information networking from Carnegie Mellon University. Before joining ServiceNow, he held executive roles at two of the world’s biggest technology firms. At Google Cloud, he served as Vice President and general manager, leading the company’s enterprise platform strategy and helping drive its exponential growth from $7 billion to over $41 billion in annual revenue. Prior to that, he spent more than two decades at Oracle, where he was an Executive Vice President, overseeing cloud infrastructure, middleware, Java, and analytics products, managing a global team of 4,500 engineers, and generating over $6 billion in revenue.
Zavery’s decision to join ServiceNow was fueled by its unique approach to AI integration and its strong company culture of being "humble and hungry." He sees a future where AI agents don’t just assist but orchestrate entire workflows—handling everything from HR processes to supply chain automation with minimal human intervention. By ensuring that customers never have to navigate AI complexity themselves, Zavery is positioning ServiceNow to lead in enterprise software innovation, making AI a truly transformative force for businesses worldwide.