Domo has recently appointed Ben Schein as Chief AI and Analytics Officer, a role designed to move AI beyond visual dashboards and into live business workflows. This strategy relies on the Domo Model Context Protocol (MCP) Server, which allows external AI models to interact directly with governed data. Domo Founder and CEO Josh James stated that "most companies have an execution problem more than an AI problem," noting that the firm is now focused on deploying AI in ways that "actually run parts of their operations."
Schein joined Domo in 2018 and has held senior leadership roles across its product and analytics divisions. Before his tenure at Domo, he spent nearly a decade at Target, most recently as senior director of enterprise data, analytics, and business intelligence. During his time at the retail giant, he led large-scale initiatives that drove analytics adoption from a few thousand users to an enterprise-wide deployment. His career has centered on getting granular, timely data into the hands of business teams to embed analytics directly into day-to-day decision-making.
Schein will lead Domo’s internal AI transformation while guiding the expansion of forward-deployed engineering teams that build custom AI applications for clients. This includes a push toward "headless" software, where AI agents interact with systems programmatically rather than through traditional user interfaces. According to Schein, the industry is entering an era where "AI doesn’t need dashboards," but rather requires "access to governed data and the ability to act within real workflows." His work will focus on connecting models to trusted data foundations to automate processes across sales, marketing, and finance.