Christopher Roberts has been promoted to Chief Product Officer at Zillow as the company continues expanding its housing marketplace and investing in technology aimed at simplifying the moving process. In the role, Roberts will lead Zillow’s Product organization as the company builds more deeply around automation, personalization, and predictive intelligence across search, touring, financing, and coordination tools.
Roberts has been with Zillow for more than 18 years and has held a range of leadership roles that helped shape the company’s marketplace strategy. Previously, he served as general manager of Zillow Rentals, where he helped build a business that has become a major part of the company’s growth. Zillow said Roberts brings experience across both consumer-facing product innovation and the professional workflows tied to real estate transactions, giving him a broad view of the housing journey as the company continues developing more connected and scalable digital tools.