In this episode, we speak with Skylar Elisberg, President of ThrivePass, a rapidly growing technology company that empowers clients and their employees through personalized benefits and data-driven insights…
At the heart of Zendesk’s evolution into an AI-first customer service company is Tom Eggemeier, the company’s CEO. Under his guidance, Zendesk has introduced the Resolution Platform, an AI-driven system designed to resolve customer issues swiftly and effectively. Eggemeier has overseen the rollout of AI tools now used by more than 10,000 businesses globally, helping organizations resolve support issues faster while preserving the human connection customers expect…
Before the sun rises over Washington, D.C., Lydia Stone has already logged hours across time zones, aligning global teams and making sure Chargebee’s financial heart beats smoothly. As Chief Accounting Officer, Stone’s leadership has been pivotal in scaling the company’s finance function as it supports customers in over 227 countries. Since joining in 2021, she’s helped solidify Chargebee’s position as a leading revenue growth platform, used by global brands like Toyota, Calendly, and Pret a Manger…
At the center of ClickUp’s rise as a leading productivity platform is Alex Yurkowski, the company’s Co-Founder and Chief Technology Officer. In a crowded market of project management tools, Yurkowski has been instrumental in carving out ClickUp’s edge by insisting on one core idea: users should be able to work the way they want. His technical leadership has helped shape a unified platform that now serves millions of users globally…
At Freshworks, Chief People Officer Johanna Jackman is quietly but powerfully reshaping how a fast-growing tech company builds its culture and scales its workforce. Since joining the cloud-based customer service software company, Jackman has focused on strengthening core foundations that enable rapid yet sustainable growth. A key part of her approach involves using AI to create a 360-degree view of employees, leveraging tools that track learning attributes to identify skill gaps and guide future talent investments…
In less than three years, Harrison Chase has gone from co-founding LangChain to steering one of the most influential startups in the large language model ecosystem. As CEO, Chase has led LangChain to over 20 million installations, making it one of the most widely used frameworks for building applications with LLMs like GPT-4. LangChain’s tools have been praised for allowing developers to prototype functional AI agents in just a few lines of code…
Switching from travel tech to language learning wasn’t part of Simon Mizzi’s plan, but joining Preply was one of his career’s most impactful moves. Now serving as Vice President of Product, Mizzi has led the company through a period of significant product transformation. Under his leadership, Preply has grown its B2C and B2B offerings—connecting millions of learners to more than 40,000 tutors worldwide…
A growing emphasis on corporate responsibility is reshaping American business, with Hyundai Motor Group playing a key role through its Hyundai Hope initiatives. Focused on strengthening communities, Hyundai invests in education, health, and safety across Coastal Georgia and beyond. The company’s educational efforts include STEM-focused programs in local schools through partnerships with the SAE Foundation and the H2GP Foundation…
As Chief Operating Officer at GitHub, Kyle Daigle is guiding the company through a critical evolution: integrating AI in ways that actually improve how developers work. Since joining GitHub in 2013, he’s helped scale the platform’s ecosystem engineering teams, led strategic acquisitions like Semmle, and shaped products like Copilot—a tool that assists developers by reducing repetitive coding tasks…
As Chief Customer Officer at Workday, Sheri Rhodes is responsible for every touchpoint across the company’s customer lifecycle—from professional and education services to support and success. Her leadership was tested early in the role, when she oversaw one of the largest fully virtual product deployments in the company’s history…
