ID.me has appointed Mitch Melis as Field Chief Technology Officer, Public Sector, bringing a senior government modernization expert into a role focused on advising public agencies on digital identity, fraud prevention, and compliance. The company, said Melis, will help government customers move from technical plans to real-world implementation. Chris Mills, Chief Revenue Officer at ID.me, said, “Government agencies need a partner who understands how to scale digital identity, find operational efficiencies, prevent fraud, and build user trust within real operational and compliance constraints,” adding that Melis’s experience makes him well-suited to advise agency leaders.
Melis most recently served as Commissioner of the Virginia Employment Commission, where he led a multi-year turnaround that redesigned workflows, modernized systems, and strengthened identity controls, moving the state’s unemployment program from near last to one of the strongest among its peers. He earlier led the Virginia Department of Professional and Occupational Regulation, improving licensing speed for more than 300,000 professionals and businesses. As Field CTO, he will work directly with CIOs, CTOs, and CISOs to integrate identity across public programs. Melis stated, “ID.me enables public-sector agencies to deliver that access at scale—reducing friction for users while strengthening security and preventing fraud.”