Anthony Capuano, the President and CEO of Marriott International, is a distinguished figure in the global hospitality industry. With over 25 years of dedicated service to Marriott, Capuano has played a pivotal role in the company's growth and success. His journey began in 1995 when he joined Marriott's Market Planning and Feasibility team, where he assessed the economic viability of hotels, aligning the company's goals with those of owners, developers, and investors.
There have been a number of noteworthy accomplishments during Capuano's time at Marriott. Notably, he played a crucial role in the monumental 2016 acquisition of Starwood Hotels & Resorts Worldwide, which catapulted Marriott to the position of the world's largest hospitality company. His leadership extended to overseeing the Western US and Canadian full-service hotel brand development, eventually expanding to North America, the Caribbean, and Latin America.
In 2009, he took the reins of global development, and later, in 2014 and January 2020, he assumed responsibilities for global design and operations, respectively. This extensive experience equipped him with unparalleled insights into the company's culture, operations, and the broader hospitality sector.
Beyond his corporate achievements, Capuano is deeply committed to fostering inclusivity and diversity within the industry. He championed Marriott's groundbreaking program, "Marriott’s Bridging the Gap," a $50 million initiative aimed at reducing barriers for historically disadvantaged groups in U.S. and Canadian hotel ownership and development. This program not only reflects his dedication to inclusivity but also underscores Marriott's broader commitment to social responsibility.
Capuano's leadership style is characterized by a genuine concern for people, be they associates, franchisees, or guests. He holds dear the founder's principle that "taking care of the associates will serve customers and keep them coming back." This philosophy has resonated throughout Marriott, creating a culture of care and hospitality that defines the brand.
Outside of Marriott, he serves on the Board of Directors for McDonald's Corporation, a testament to his passion for providing exceptional experiences to consumers. His extensive experience in the hospitality industry positions him as a valuable asset to this globally recognized consumer brand.
Capuano lives by values that put people and their experiences first in both his personal and professional life. His legacy is one of transformation, growth, and a steadfast commitment to making the hospitality industry more inclusive and accessible. As the driving force behind Marriott's global success, his influence will undoubtedly continue to shape the future of hospitality worldwide.