Harnessing the power of strategic automation and customer-centric innovation, Joe Smolarski leads Kaseya as its President and Chief Customer Officer. Known for revolutionizing service models and integrating cutting-edge technology, Smolarski has been instrumental in redefining how Managed Service Providers (MSPs) and small to mid-size businesses (SMBs) thrive in a competitive landscape. At Kaseya, a global leader in AI-powered cybersecurity and IT management solutions, his focus remains on fostering growth for MSP partners while streamlining operations to deliver exceptional customer experiences.
Born in Philadelphia, Pennsylvania, Smolarski earned his bachelor of business administration in management information systems from Temple University. Before joining Kaseya, Smolarski served as Chief Operating Officer at MRP, where he oversaw exponential growth, nearly doubling the company's size in two years. Earlier, during a 13-year tenure at IPC Systems, Inc., he held pivotal roles, including CIO and head of global sales, steering the firm toward cutting-edge technology platforms and operational excellence. At Kaseya, Smolarski is at the forefront of driving growth and innovation, ensuring that customers not only succeed but excel in leveraging IT management tools.
Smolarski’s ability to navigate complex operational challenges and implement transformative technology has solidified his role as a key driver of Kaseya’s success. By focusing on scalable solutions and delivering measurable outcomes, he ensures Kaseya’s MSP partners and SMB customers are equipped to achieve sustainable growth. With his track record of accelerating innovation and building high-performing teams, Smolarski is not just shaping the future of IT management—he’s empowering businesses to lead it.